How can I move/open a photo in the BES Lettering software? I've tried going to file, finding my photos, but the program says it does not recognize or find anything.
D
Answer by
Dan Angel
Unfortunately, all designs supported by Pacesetter BES Lettering have a machine format (PES in general). Machine formats have their own profile settings that determine how embroidery information will be interpreted when you save design files. You can't open an ordinary photo. I suggest you check the official user guide for further information.
In order to reinstall the software, you will need first to uninstall it from your computer:
If you use Windows XP or below you can go to Start > Control Panel > Add or Remove Programs. In the Currently installed programs box, click on the Pacesetter BES Lettering program and then click Remove. If you have Windows Vista or above, go to Start > Control Panel > Programs > Programs and Features. Select the Pacesetter BES Lettering application and click Uninstall.
After that, if you have the software CD, insert it in the computer's CD drive and run the installer. Click Next, read the License Agreement, check the I accept the terms in the license agreement box and press again Next. Follow the on-screen instructions and click Finish when the process is completed. If you don't have a program CD, you can use the [email protected] e-mail address to request a download link. For further details about the installation process, you can check the official user guide.
How can I move/open a photo in the BES Lettering software? I've tried going to file, finding my photos, but the program says it does not recognize or find anything.
Unfortunately, all designs supported by Pacesetter BES Lettering have a machine format (PES in general). Machine formats have their own profile settings that determine how embroidery information will be interpreted when you save design files. You can't open an ordinary photo. I suggest you check the official user guide for further information.
In order to reinstall the software, you will need first to uninstall it from your computer:
If you use Windows XP or below you can go to Start > Control Panel > Add or Remove Programs. In the Currently installed programs box, click on the Pacesetter BES Lettering program and then click Remove.
If you have Windows Vista or above, go to Start > Control Panel > Programs > Programs and Features. Select the Pacesetter BES Lettering application and click Uninstall.
After that, if you have the software CD, insert it in the computer's CD drive and run the installer. Click Next, read the License Agreement, check the I accept the terms in the license agreement box and press again Next. Follow the on-screen instructions and click Finish when the process is completed. If you don't have a program CD, you can use the [email protected] e-mail address to request a download link. For further details about the installation process, you can check the official user guide.